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Privacy Policy

​Effective Date: July 19, 2025

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Your privacy is important. This policy explains what information is collected, how it's used, and how it's protected when you visit this website, book a session, or engage with services.

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1. What Information Is Collected

We may collect:

  • Your name, email, and contact details

  • Form responses related to personal goals, emotional or physical well-being

  • Scheduling and payment information

  • Session notes and communications via email, text, or Voxer

  • Website usage data (via Wix or Acuity)
     

2. How Information Is Collected

Information is collected when you:

  • Book a session or subscription through Acuity Scheduling

  • Submit forms via Acuity or Google Forms

  • Use the contact form on this site

  • Communicate via email, text, or Voxer

  • Make payments via Stripe, PayPal, Acuity, or Venmo
     

3. How Your Information Is Used

Your information is used to:

  • Provide and personalize your services

  • Communicate about sessions, reminders, or follow-up

  • Respond to inquiries and client requests

  • Offer updates or newsletters (only if you opt in)

Your information will never be sold, shared, or used for marketing without your permission.
 

4. How Information Is Stored and Protected

  • Form responses are stored securely via Google Forms and Acuity Scheduling

  • Session notes may also be stored offline and shared via email, text, or Voxer

  • Payments are processed through trusted third-party platforms: Stripe, PayPal, Acuity, and Venmo

  • Access to information is restricted and protected. However, no online platform is 100% secure
     

5. Children’s Privacy

Services for children are available either directly or through a parent/guardian. In either case, consent is required from a parent or legal guardian before collecting or storing personal information.
 

6. Your Rights

You have the right to:

  • Request access to the personal information collected about you

  • Ask for changes or deletion of your data

  • Withdraw consent at any time

To make a request, email: ElizabethJae@gmail.com
 

7. Third-Party Services Used

We use trusted tools to operate this business, including:

  • Wix (website and hosting)

  • Acuity Scheduling (appointments, payments, forms)

  • Google Forms (intake/reflection forms)

  • Stripe, PayPal, and Venmo (payment processing)

  • Email, text, and Voxer (client communication)

Each of these services follows their own privacy and data protection policies.
 

8. Cookies & Website Analytics

This website may use cookies or other tracking tools for basic performance and functionality. At this time, no third-party tracking or analytics tools (like Google Analytics or Facebook Pixel) are actively installed.
 

9. Questions?

If you have questions or concerns about how your information is used or stored, contact:
info@elizabethjae.com

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